TAG Heuer Client Advisor

TAG Heuer is a Swiss luxury watchmaker celebrated for avant‑garde design, precision engineering and a strong sporting heritage. As a member of a leading luxury goods group, the maison combines performance-driven retail with a progressive, brand‑led culture, offering client‑facing roles in high‑traffic boutiques worldwide.

1. Consistently achieve individual and boutique sales targets through consultative selling, upselling and effective closing techniques.
2. Develop and nurture long‑term client relationships using personalised clienteling to grow the active client base and repeat business.
3. Collect, maintain and leverage qualitative client data to execute targeted follow‑up and personalised communication.
4. Deliver exceptional in‑store experiences that reflect TAG Heuer’s brand DNA, product knowledge and storytelling.
5. Support daily boutique operations, including visual merchandising, grooming standards and adherence to retail processes and KPIs.
6. Collaborate with boutique colleagues and management to meet team objectives and assist in cross‑selling and service activities.
7. Adopt and utilise digital tools provided by the brand to enhance client engagement and sales performance.

1. Minimum 2 years’ experience in luxury retail or premium watch/jewellery sales.
2. Proven selling abilities: client discovery, product presentation, storytelling, objection handling and closing.
3. Strong understanding of sales KPIs and clienteling metrics, with a results‑oriented mindset.
4. Excellent interpersonal and communication skills; personable, energetic and self‑motivated.
5. Professional grooming, high integrity and ability to apply brand standards consistently.

1. Client discovery
2. Product presentation
3. Storytelling
4. Upselling
5. Handling of objections
6. Sales closing
7. Sales KPIs
8. Client and Clienteling KPIs
9. Digital tools
10. Visual Merchandising

Minimum two years’ hands‑on experience in luxury retail or premium watches/jewellery, with a demonstrable track record of meeting quantitative sales targets and developing a loyal client portfolio.

High school diploma or equivalent; further studies in sales, retail management, luxury brand management or related fields is an advantage.

TAG Heuer fosters a high‑energy, performance‑oriented retail culture rooted in innovation and sporting heritage. The maison values entrepreneurial initiative, teamwork and meticulous attention to client experience, offering a dynamic boutique environment where commercial ambition and brand ambassadorship are rewarded.