TAG Heuer Client Advisor

Brisbane • Australia

Thursday, June 26, 2025

TAG Heuer, a distinguished member of the LVMH Moët Hennessy Louis Vuitton conglomerate, is renowned for its avant-garde approach to watchmaking since 1860. The brand embodies a culture of innovation, disruptive thinking, and a forward-looking spirit. TAG Heuer offers a dynamic work environment for individuals who thrive on challenges and teamwork, fostering a culture of excellence and creativity in the luxury watch industry.

1. Drive sales performance by achieving individual and boutique sales targets through effective selling techniques and collaboration.
2. Enhance the client experience by maintaining a focus on omnichannel sales and leveraging all client touchpoints.
3. Propose innovative ideas to boost sales, including merchandising strategies, events, and product mix optimization.
4. Act as a passionate Brand Ambassador, embodying TAG Heuer's brand DNA and representing the brand at events.
5. Achieve individual clienteling objectives by utilizing available tools to build long-lasting personal connections with clients.
6. Ensure qualitative client data collection and leverage this data to address clients in a personalized manner.
7. Communicate the brand story and technical details effectively to build trust and long-lasting client relationships.
8. Contribute to daily operational processes, including inventory management, cash handling, and store opening and closing procedures.
9. Utilize tools such as CEGID and Salesforce efficiently and perform visual merchandising tasks.
10. Coordinate aftersales operations until the return of the watch and ensure compliance with grooming, attitude, and visual merchandising guidelines.
11. Foster a positive, inclusive, and supportive work environment and contribute to store maintenance.
12. Ensure compliance with internal control policies.

1. Minimum of 3 years of experience in a similar role within the luxury goods industry.

1. Sales and service orientation with a strong focus on achieving targets.
2. Mature, adaptable, and flexible with excellent verbal and written communication skills.
3. In-depth knowledge of the luxury goods industry and customer base.
4. Passion for retail, timepieces, and jewellery.
5. High integrity and honesty.
6. Ability to represent the brand and act as an ambassador.
7. Team player with efficient computer literacy skills.

Minimum of 3 years in a similar role within the luxury goods industry.

TAG Heuer and LVMH W&J offer a diverse and inclusive workplace culture that respects and celebrates differences. Employees are considered without regard to ethnicity, sexual orientation, gender identity, religion, family or parental status, or disability status.

TAG Heuer, as part of the LVMH group, promotes a culture of diversity, inclusion, and innovation. The workplace is dynamic and supportive, encouraging creativity and collaboration among its employees. The company values individuality and charisma, fostering an environment where personal style is celebrated alongside professional excellence.