TAG Heuer Boutique Manager

Shanghai • China

Monday, February 10, 2025

TAG Heuer, a distinguished name in the luxury watch industry, is part of the LVMH Group, a global leader in luxury goods. Renowned for its avant-garde design and precision, TAG Heuer offers a dynamic and innovative work environment, fostering creativity and excellence. As an employer, TAG Heuer is committed to nurturing talent and providing opportunities for career advancement within the prestigious LVMH family.

1. Actively engage on the sales floor to boost boutique sales and surpass objectives.
2. Analyze retail performance KPIs to identify business opportunities and develop comprehensive action plans.
3. Stay informed about the watch industry and local market competition.
4. Set and monitor individual and team objectives, conducting performance reviews.
5. Mentor and support team members, providing immediate feedback and development opportunities.
6. Foster team motivation and cohesion, promoting a positive work environment.
7. Identify and recruit new team members.
8. Ensure exceptional client service and train teams in Client Experience excellence.
9. Represent TAG Heuer as a passionate Brand Ambassador at events and in the boutique.
10. Maintain luxury standards in grooming, attitudes, and Visual Merchandising.
11. Network with local influencers to enhance brand presence.
12. Lead the team in developing long-term client relationships.
13. Set and track clienteling objectives, leveraging client data to personalize outreach.
14. Plan and execute events in line with brand strategy, coordinating stakeholders and assessing ROI.
15. Oversee boutique operations, ensuring compliance with internal guidelines and policies.
16. Supervise store expenses and maintenance, showing initiative to improve processes.

1. Management experience in a luxury retail environment.
2. Mastery of selling skills and sales KPIs.
3. Knowledge of TAG Heuer’s brand DNA and history.
4. Creative and results-oriented business driver.
5. Client-centric mindset with a focus on client recruitment and retention.

1. Excellent interpersonal and communication skills.
2. Ability to define targets and motivate sales teams.
3. Capability to identify training needs and develop team skills.
4. Agility in managing multiple tasks in a fast-paced environment.
5. Flexibility, quick learning ability, and problem-solving skills.
6. Autonomy, ownership, empathy, pragmatism, and resilience.

Minimum of 5 years in a luxury retail management role.

The position offers a comprehensive benefits package, including opportunities for professional development and career progression within the LVMH Group.

TAG Heuer fosters a culture of innovation, excellence, and collaboration. The company values creativity and encourages employees to push boundaries while maintaining the highest standards of luxury and service. As part of the LVMH Group, TAG Heuer offers a supportive and dynamic work environment, promoting career growth and personal development.