Swatch Store Manager

Vienna • Austria

Tuesday, January 14, 2025

Swatch, a brand synonymous with innovation and audacity, has captivated the world with its distinctive designs and remarkable success. As part of The Swatch Group, a global leader in watchmaking, the company offers a dynamic and inspiring workplace for individuals passionate about the retail industry.

1. Deliver exemplary customer service and possess comprehensive product knowledge to create a unique sales experience.
2. Plan, achieve, and enhance the store's sales targets and objectives.
3. Conduct inventory procedures and maintain orderly stock management.
4. Present products according to visual merchandising guidelines.
5. Collaborate effectively with the team, conducting regular team meetings and feedback sessions.
6. Coach the team on the sales floor and maintain regular communication with the Retail Trainer and Retail Manager.

1. Education ideally in retail or a comparable field.
2. Basic knowledge of retail KPIs.
3. Excellent communication skills.
4. Enthusiasm for selling trendy products and a passion for customer service.
5. Hands-on mentality and self-responsibility.
6. Strong team orientation.
7. Proficiency in MS Office.
8. Fluent in German and English.
9. Retail or customer service leadership experience is advantageous.

1. Customer service excellence
2. Sales target management
3. Inventory management
4. Visual merchandising
5. Team leadership and coaching
6. Communication skills
7. MS Office proficiency
8. Bilingual proficiency in German and English

Previous experience in retail management or customer service leadership is preferred.

Education in retail or a related field is preferred.

A monthly gross salary of €3,000 (14 times per year) on a full-time basis, with potential overpayment based on experience and qualifications.

Performance-based bonuses, employee discount on Swatch/FlikFlak products, stable employment in a renowned global company, opportunities for training and development, convenient public transport access, and diverse job responsibilities.

Swatch fosters a culture of creativity, innovation, and teamwork. Employees are encouraged to embrace a hands-on approach and take ownership of their roles, while benefiting from a supportive environment that values continuous learning and development.