Swatch Store Manager

Victoria • Canada

Wednesday, May 21, 2025

Swatch, a renowned brand within the global watch industry, is part of The Swatch Group, a leading international conglomerate in the luxury goods sector. Known for its innovative designs and commitment to quality, Swatch offers a dynamic work environment where creativity and precision are valued.

1. Oversee daily store operations to ensure efficiency and profitability.
2. Lead and motivate the sales team to achieve sales targets and provide exceptional customer service.
3. Manage inventory levels and ensure the store is well-stocked and visually appealing.
4. Develop and implement marketing strategies to increase foot traffic and sales.
5. Handle customer inquiries and resolve any issues to maintain high customer satisfaction.
6. Prepare sales reports and analyze performance metrics to inform business decisions.
7. Recruit, train, and develop store staff to enhance team performance.

1. Proven experience in retail management, preferably in the luxury or fashion industry.
2. Strong leadership skills with the ability to motivate and manage a team effectively.
3. Excellent customer service and interpersonal skills.
4. Proficiency in inventory management and sales analysis.
5. Ability to work flexible hours, including weekends and holidays.

1. Leadership and team management
2. Customer service excellence
3. Sales and marketing strategy
4. Inventory management
5. Analytical and problem-solving abilities

A minimum of 3-5 years of experience in a retail management role, with a focus on luxury or fashion brands.

Bachelor's degree in Business Administration, Retail Management, or a related field preferred.

Competitive salary package, performance-based incentives, comprehensive health benefits, and employee discounts on products.

Swatch fosters a culture of innovation and excellence, encouraging employees to express their creativity and passion for the brand. The work environment is collaborative and fast-paced, offering opportunities for professional growth and development.