Swatch Store Manager

Toronto • Canada

Tuesday, July 29, 2025

Swatch, a renowned brand within the Swatch Group, is celebrated for its innovative approach to watchmaking, blending Swiss precision with artistic flair. The Swatch Group, a global leader in the watch industry, provides a dynamic and supportive environment for career growth, emphasizing creativity and excellence.

1. Oversee daily store operations to ensure efficiency and profitability.
2. Lead and motivate the sales team to achieve sales targets and deliver exceptional customer service.
3. Manage inventory levels and ensure the store is well-stocked and visually appealing.
4. Develop and implement strategies to increase store traffic and optimize sales.
5. Handle customer inquiries and resolve complaints in a professional manner.
6. Prepare and analyze sales reports to identify trends and areas for improvement.
7. Ensure compliance with company policies and procedures.

1. Proven experience as a retail manager or in a similar role.
2. Strong leadership and team management skills.
3. Excellent communication and interpersonal abilities.
4. Familiarity with retail management software and inventory systems.
5. Customer-focused mindset with a passion for delivering high-quality service.

1. Leadership and team management
2. Sales and customer service
3. Inventory management
4. Analytical and problem-solving
5. Excellent communication

A minimum of 3-5 years of experience in retail management, preferably within the luxury or fashion sectors.

Bachelor's degree in Business Administration, Retail Management, or a related field is preferred.

Comprehensive benefits package including health insurance, employee discounts, and opportunities for professional development.

Swatch fosters a vibrant and inclusive workplace culture that encourages innovation and creativity. Employees are empowered to express their individuality while contributing to the brand's legacy of excellence.