Swatch Store Manager

Toronto • Canada

Thursday, May 15, 2025

Swatch, a renowned brand under The Swatch Group, is a global leader in the watchmaking industry, celebrated for its innovative designs and Swiss craftsmanship. The Swatch Group, headquartered in Switzerland, encompasses a diverse portfolio of watch brands and is a prominent player in the luxury goods sector, offering a dynamic and creative work environment.

1. Oversee daily store operations to ensure efficiency and profitability.
2. Lead and motivate a team of sales associates to achieve sales targets and deliver exceptional customer service.
3. Manage inventory levels and ensure the store is well-stocked and visually appealing.
4. Develop and implement strategies to increase store traffic and optimize sales.
5. Handle customer inquiries and resolve any issues to maintain high customer satisfaction.
6. Prepare sales reports and analyze performance metrics to inform business decisions.
7. Coordinate with the corporate office for marketing and promotional activities.

1. Proven experience in retail management, preferably in the luxury or fashion industry.
2. Strong leadership and team management skills.
3. Excellent communication and interpersonal abilities.
4. Proficiency in inventory management and sales analysis.

1. Leadership and team management
2. Customer service excellence
3. Sales and performance analysis
4. Inventory management
5. Effective communication

A minimum of 3-5 years of experience in a retail management role, with a focus on luxury or fashion brands.

Bachelor's degree in Business Administration, Retail Management, or a related field is preferred.

Competitive salary package, performance-based incentives, employee discounts, and opportunities for career advancement within The Swatch Group.

Swatch fosters a vibrant and inclusive workplace culture that encourages creativity, innovation, and collaboration. Employees are valued for their unique contributions and are provided with opportunities for professional growth and development.