Swatch Store Manager

Saint-Laurent-du-Var • France

Thursday, January 9, 2025

Swatch Group, a prominent multinational corporation, excels in the production and sale of finished watches, jewelry, movements, and horological components. With a portfolio of 17 watch brands, the Group is strategically positioned across all price segments. It boasts a robust distribution network complemented by its own multi-brand retail operations, including Tourbillon Boutique and Hour Passion. Swatch Group is also a key player in the manufacturing and sale of electronic systems used in the watchmaking industry and beyond.

1. Drive the development and growth of the store while leading a team in alignment with the company's commercial strategy.
2. Ensure revenue growth, customer loyalty, and satisfaction.
3. Oversee merchandising, inventory management, and order processing.
4. Implement key qualitative and quantitative objectives as per commercial policy, focusing on customer satisfaction, revenue, margin, and average basket size.
5. Monitor sales forecasts and key performance indicators, including sales index, conversion rate, and average basket size.
6. Analyze daily results through dashboards and various indicators.
7. Identify causes of activity slowdown, revenue decline, and losses.
8. Conduct daily reporting and performance management.
9. Recruit, train, integrate, evaluate, and support the professional development of team members.
10. Define team objectives and support actions towards achieving them.
11. Manage schedules, task distribution, and conduct briefings and meetings.
12. Ensure compliance with current regulations (hygiene, safety, labor laws) and legal postings.
13. Manage stock and conduct inventory audits.
14. Oversee after-sales service execution.

1. Bachelor's or Master's degree in Business or related field.
2. Proven experience in autonomous retail management.
3. Passion for the watchmaking and/or luxury industry.
4. Strong product sensitivity and sector knowledge.
5. Excellent presentation and communication skills.
6. Demonstrated experience in team management and development.

1. Fluency in English.
2. Strong commercial acumen.
3. Dynamic and enthusiastic personality.
4. Excellent leadership and team management skills.
5. Analytical and problem-solving abilities.

Solid experience in retail sales, particularly in the watchmaking or luxury sector, with a history of autonomous store management and team leadership.

Bachelor's or Master's degree in Business or related field.

Competitive benefits package including opportunities for professional growth within a leading multinational corporation.

Swatch Group fosters a dynamic and innovative workplace culture, emphasizing excellence, creativity, and a passion for the horological and luxury sectors. Employees are encouraged to develop professionally within a supportive and collaborative environment.