Swatch Store Manager

Cannes • France

Thursday, December 12, 2024

Swatch Group, a multinational leader in the production and sale of finished watches, jewelry, movements, and watch components, operates with 17 distinct brands across all price segments. The group boasts a robust distribution network and its own multi-brand retail network, including Tourbillon Boutique and Hour Passion. Swatch Group is also a significant player in the manufacturing and sale of electronic systems used in the watch industry and other sectors.

1. Lead and develop the retail store by implementing the brand's commercial policy.
2. Drive sales growth, customer loyalty, and satisfaction.
3. Oversee merchandising, stock management, and order processing.
4. Implement and monitor key qualitative and quantitative objectives: customer satisfaction, sales revenue, margins, and average basket size.
5. Analyze daily sales results and key performance indicators.
6. Identify causes of sales slowdowns or declines.
7. Recruit, train, integrate, evaluate, and support the professional development of team members.
8. Define team objectives and support their achievement.
9. Manage schedules, task distribution, and conduct briefings and meetings.
10. Ensure compliance with current regulations (hygiene, safety, labor laws) and legal postings.
11. Manage stock control and inventory processes.
12. Execute after-sales service.

1. Bachelor's degree in Business or related field (Bac+3 to Bac+5).
2. Proven experience in retail sales, particularly in the watchmaking, jewelry, or luxury sectors.
3. Autonomous management of a retail point.
4. Strong product sensitivity and sector knowledge.
5. Excellent presentation and communication skills.
6. Experience in team management and development.

1. Fluent in English.
2. Commercial acumen and dynamic personality.
3. Strong leadership and team management skills.
4. Analytical skills for performance monitoring.
5. Excellent organizational and multitasking abilities.

Substantial experience in retail sales and team management within the watchmaking, jewelry, or luxury sectors.

Bachelor's degree in Business or related field (Bac+3 to Bac+5).

Competitive benefits package including opportunities for professional growth within a leading global brand.

Swatch Group fosters a dynamic and innovative workplace culture, emphasizing professional development, creativity, and a commitment to excellence in the luxury watch and jewelry industry.