Swatch Store Manager

Saint-Laurent-du-Var • France

Thursday, December 12, 2024

Swatch Group, a prominent multinational entity, excels in the production and distribution of finished watches, jewelry, movements, and horological components. With a portfolio of 17 watch brands, the Group spans all price segments. It boasts a robust distribution network and operates its own multi-brand retail outlets under the Tourbillon Boutique and Hour Passion banners. Swatch Group is also a key player in manufacturing electronic systems used within the watchmaking industry and beyond.

1. Oversee the development and performance of the retail store, ensuring alignment with the company's commercial policies.
2. Drive sales growth, customer loyalty, and satisfaction.
3. Manage merchandising, inventory, and order processes.
4. Implement key qualitative and quantitative objectives, including customer satisfaction, revenue, margin, and average basket size.
5. Monitor sales forecasts and key performance indicators such as sales index, conversion rate, and average basket size.
6. Analyze daily results and identify causes of sales slowdowns or declines.
7. Recruit, train, integrate, evaluate, and support the professional development of team members.
8. Define team objectives and support their achievement.
9. Manage schedules, task distribution, and conduct briefings and meetings.
10. Ensure compliance with current regulations, including hygiene, safety, labor laws, and legal postings.
11. Oversee stock management and inventory control.
12. Execute after-sales service.

1. Bachelor's to Master's degree in Commerce or related field.
2. Solid experience in sales, particularly in the watchmaking, jewelry, or luxury sectors.
3. Proven ability to manage a retail outlet autonomously.
4. Strong product sensitivity and industry knowledge.
5. Excellent presentation and communication skills.
6. Experience in team management and development.

1. Fluency in English is required.
2. Strong commercial acumen and dynamic personality.
3. Excellent analytical and leadership skills.
4. Proficiency in inventory management and sales forecasting.

Substantial experience in retail sales and team management within the luxury or watchmaking sectors.

Bachelor's to Master's degree in Commerce or related field.

Competitive benefits package including opportunities for professional development within a leading global watchmaking group.

Swatch Group fosters a dynamic and enthusiastic workplace culture, emphasizing innovation, quality, and customer satisfaction. The company values professional growth and offers a supportive environment for career advancement.