Swatch Store Manager

Melbourne • Australia

Thursday, November 6, 2025

Swatch, a renowned brand within the global watch industry, is a part of The Swatch Group, the largest watch company in the world. Known for its innovative designs and vibrant timepieces, Swatch offers a dynamic work environment that values creativity and precision. The Swatch Group prides itself on fostering a culture of excellence and innovation across its diverse portfolio of brands.

1. Oversee daily store operations to ensure efficiency and profitability.
2. Lead and motivate the sales team to achieve sales targets and deliver exceptional customer service.
3. Manage inventory levels and ensure accurate stock management.
4. Implement visual merchandising strategies to enhance store presentation.
5. Develop and execute marketing and promotional activities to drive store traffic.
6. Ensure compliance with company policies and procedures.
7. Analyze sales data to identify trends and opportunities for growth.
8. Handle customer inquiries and resolve complaints in a professional manner.

1. Proven experience in retail management, preferably within the luxury or fashion sector.
2. Strong leadership and team management skills.
3. Exceptional customer service and communication abilities.
4. Proficiency in inventory management and sales analysis.
5. Knowledge of visual merchandising principles.

1. Leadership and team management
2. Customer service excellence
3. Inventory management
4. Sales analysis
5. Visual merchandising

A minimum of 3 years of experience in a retail management role, preferably within the luxury or fashion industry.

Bachelor's degree in Business Administration, Retail Management, or a related field preferred.

Competitive salary package, performance-based incentives, and opportunities for career advancement within The Swatch Group.

Swatch fosters a vibrant and inclusive workplace culture that encourages innovation, creativity, and collaboration. Employees are valued for their unique contributions and are supported in their professional growth and development.