Swatch Store Manager

Zurich • Switzerland

Saturday, December 14, 2024

Swatch, a distinguished name in Swiss watchmaking, has been at the forefront of the industry since 1983, revolutionizing timepieces with innovative designs and technology. As part of the Swatch Group, one of the largest watch producers globally, Swatch offers a dynamic and international work environment, driven by the passion and commitment of its employees.

1. Optimize store performance in alignment with brand goals, focusing on both quantitative and qualitative outcomes.
2. Lead and manage a team, including recruiting, training, and developing staff to enhance customer service and sales capabilities.
3. Conduct regular performance evaluations and provide feedback to foster employee growth and trust.
4. Boost sales through effective sales management, goal setting, and team motivation.
5. Ensure exceptional customer service and a unique shopping experience by maintaining product knowledge and store standards.
6. Oversee visual merchandising and ensure compliance with brand guidelines.
7. Plan and manage work schedules, ensuring efficient store operations.
8. Monitor inventory and logistics, ensuring optimal stock levels and security of goods.
9. Uphold store organization and cleanliness, ensuring a safe and welcoming environment for customers and staff.

1. Education in retail sales or as a sales coordinator with commercial skills.
2. Experience in sales and store management or as an assistant store manager.
3. Customer-oriented with strong initiative and sales strategy proficiency.

1. Leadership and team management
2. Sales and customer service expertise
3. Strong organizational and planning abilities
4. Proficiency in visual merchandising
5. Excellent communication skills in German, French, and English

Proven experience in sales and leadership within a retail environment, preferably in a store manager or assistant store manager role.

Education in retail sales or sales coordination.

Employees enjoy working within an international, diverse, and dynamic team, with opportunities for development and training. Benefits include a 40% discount on Swatch Group products, contributions to health insurance costs, and additional perks for airport staff such as free shuttle services and discounts on duty-free items and meals.

Swatch fosters a vibrant and innovative workplace culture, emphasizing diversity and international collaboration. Employees are encouraged to bring their passion and creativity to the forefront, contributing to the brand's ongoing success and evolution in the watch industry.