Swatch Store Manager

Zurich • Switzerland

Friday, December 13, 2024

Swatch, a renowned Swiss watch manufacturer, is a leading brand in the global timepiece industry. Since its inception in 1983, Swatch has been at the forefront of innovation, revolutionizing the watch market with its unique designs and technological advancements. As part of the Swatch Group, the company offers a dynamic and international work environment, driven by the passionate commitment of its employees.

1. Optimize the store's quantitative and qualitative results within the brand's predetermined goals.
2. Lead and develop the store team, including recruitment, integration, and training of new employees.
3. Foster a culture of brand passion to enhance customer service and team performance.
4. Conduct regular performance evaluations and development meetings with team members.
5. Motivate and empower employees to achieve sales targets and customer satisfaction.
6. Boost sales by ensuring effective team contribution and setting daily priorities.
7. Monitor and enhance customer purchase experiences, ensuring high-quality service.
8. Maintain the store's image through effective merchandising and adherence to brand guidelines.
9. Plan and manage work schedules, ensuring compliance with cash handling procedures.
10. Analyze sales results and implement action plans to improve performance.
11. Ensure efficient store organization, including logistics and inventory management.
12. Guarantee the security of goods and people, adhering to hygiene regulations.

1. Education in retail sales or as a sales coordinator with commercial skills.
2. Experience in sales and leadership within a retail environment, preferably as a store or assistant store manager.
3. Proficiency in sales strategy and customer service.
4. Experience in PR and marketing activities.
5. Strong numerical and analytical skills.
6. Commitment to representing the Swatch brand.

1. Team leadership and development
2. Sales management and strategy
3. Customer service excellence
4. Visual merchandising
5. Organizational and logistical management
6. Analytical and problem-solving skills
7. Multilingual proficiency in German, French, and English

Proven experience in a retail sales environment, with a focus on team leadership and store management.

Education in retail sales or sales coordination.

Employees benefit from working within an international, diverse, and dynamic team, with opportunities for development and training. Personnel discounts on Swatch Group products, contributions to health insurance costs, and an open-ended contract based on performance and business needs are offered. Additional perks for airport staff include free shuttle services and discounts on duty-free items and meals.

Swatch fosters a vibrant and innovative workplace culture, characterized by diversity and a commitment to excellence. The company values the passionate dedication of its employees and encourages continuous development and growth within the organization.