Swatch Store Manager

Zurich • Switzerland

Monday, December 9, 2024

Swatch, a pioneering force in the Swiss watchmaking industry since 1983, is renowned for its innovative approach and global brand recognition. As part of the prestigious Swatch Group, the company is committed to excellence and creativity, driven by a passionate team dedicated to revolutionizing the watch industry. Swatch offers a dynamic and international work environment, fostering growth and innovation.

1. Optimize store performance in alignment with brand goals, focusing on quantitative and qualitative outcomes.
2. Lead and manage the store team, including recruitment, training, and development of employees.
3. Enhance customer service by instilling brand passion within the team.
4. Conduct regular performance evaluations and provide constructive feedback.
5. Boost sales by setting and achieving sales targets, enhancing key performance indicators, and ensuring exceptional customer service.
6. Maintain store image through effective merchandising and adherence to brand guidelines.
7. Plan and manage work schedules, ensuring compliance with cash handling procedures.
8. Oversee store organization, including inventory management and logistical tasks.
9. Ensure the security and safety of goods and personnel, adhering to hygiene regulations.

1. Education in retail sales or as a sales coordinator with commercial skills.
2. Experience in store management or as an assistant store manager.
3. Customer-oriented with strong leadership capabilities.
4. Proficiency in sales strategy and marketing activities.
5. Numerically oriented with a commitment to brand representation.

1. Leadership and team management
2. Sales optimization
3. Customer service excellence
4. Merchandising and visual presentation
5. Inventory and logistics management
6. Proficiency in German, French, and English; additional languages are advantageous

Proven experience in sales and leadership within a retail environment, preferably in the watch or luxury goods sector.

Education in retail sales or sales coordination.

Benefits include working within a diverse and dynamic international team, personnel discounts on Swatch Group products, opportunities for development and training, and contributions to health insurance costs. Additional perks for airport staff include free shuttle services and discounts on duty-free items and meals.

Swatch fosters a culture of innovation and diversity, where employees are encouraged to contribute to the brand's legacy of creativity and excellence. The work environment is dynamic and international, offering opportunities for growth and development.