Swatch Store Manager

Charlotte • USA

Tuesday, July 29, 2025

Swatch is a renowned brand within the Swatch Group, a leading global manufacturer and distributor of timepieces. The Swatch Group is celebrated for its innovation, quality, and diverse portfolio of brands that cater to a wide range of customer preferences. As an employer, Swatch offers a dynamic and supportive environment that encourages creativity and professional growth.

1. Oversee all store operations, ensuring alignment with company standards and objectives.
2. Lead, mentor, and develop a team of sales associates to achieve sales targets and deliver exceptional customer service.
3. Manage inventory levels and ensure product availability and presentation.
4. Implement and monitor visual merchandising strategies to enhance store aesthetics and customer engagement.
5. Analyze sales data to identify trends and opportunities for growth.
6. Maintain a high level of customer satisfaction through effective resolution of customer inquiries and complaints.
7. Ensure compliance with all company policies and procedures, including health and safety regulations.

1. Proven experience in retail management, preferably in the luxury or fashion sector.
2. Strong leadership and team management skills.
3. Excellent communication and interpersonal abilities.
4. Proficiency in inventory management and sales analysis.
5. Customer-focused mindset with a passion for delivering exceptional service.

1. Leadership and team development
2. Sales and customer service
3. Inventory management
4. Visual merchandising
5. Analytical and problem-solving

Minimum of 3 years in a retail management role, preferably within the luxury or fashion industry.

Bachelor's degree in Business Administration, Retail Management, or a related field preferred.

Competitive salary package, comprehensive health benefits, employee discounts, and opportunities for career advancement within the Swatch Group.

Swatch fosters an inclusive and innovative culture that values creativity, collaboration, and excellence. The brand is committed to providing a supportive work environment where employees can thrive and contribute to the company's success.