Swatch Store Manager

Calgary • Canada

Saturday, November 1, 2025

Swatch, a prominent brand within The Swatch Group, is renowned for its innovative and stylish timepieces. As part of The Swatch Group, a global leader in the watchmaking industry, Swatch offers a dynamic and creative work environment that encourages growth and excellence.

1. Oversee daily store operations to ensure efficiency and profitability.
2. Lead and motivate the sales team to achieve sales targets and provide exceptional customer service.
3. Manage inventory levels and ensure accurate stock management.
4. Develop and implement strategies to increase store traffic and optimize profitability.
5. Maintain visual merchandising standards to enhance the customer experience.
6. Handle customer inquiries and resolve complaints in a professional manner.
7. Recruit, train, and develop store staff to ensure high performance and engagement.

1. Proven experience in retail management, preferably within the luxury or fashion industry.
2. Strong leadership and team management skills.
3. Excellent communication and interpersonal abilities.
4. Proficiency in inventory management and merchandising.
5. Ability to analyze sales reports and develop action plans.

1. Leadership and team management
2. Customer service excellence
3. Inventory management
4. Sales strategy development
5. Problem-solving and conflict resolution

A minimum of 3-5 years of experience in retail management, with a focus on luxury or fashion brands.

Bachelor's degree in Business Administration, Retail Management, or a related field is preferred.

Competitive salary package, comprehensive health benefits, employee discounts on products, and opportunities for professional development within The Swatch Group.

Swatch fosters a culture of creativity, innovation, and inclusivity. The brand values diversity and encourages employees to express their individuality while working collaboratively towards common goals. The work environment is fast-paced and dynamic, reflecting the brand's commitment to excellence and customer satisfaction.