Swatch Store Manager

Birmingham • UK

Tuesday, May 20, 2025

Swatch, a renowned brand within the Swatch Group, is celebrated for its innovative approach to watchmaking and its vibrant, playful designs. As part of the Swatch Group, a leading global watch manufacturer, Swatch offers employees the opportunity to be part of a dynamic and creative environment that values innovation and excellence.

1. Oversee daily store operations to ensure efficiency and profitability.
2. Lead and motivate the sales team to achieve sales targets and deliver exceptional customer service.
3. Manage inventory levels and ensure the store is well-stocked and visually appealing.
4. Develop and implement strategies to drive store traffic and increase sales.
5. Handle customer inquiries and resolve any issues to maintain high customer satisfaction.
6. Train and develop staff to enhance their skills and product knowledge.
7. Prepare sales reports and analyze data to inform business decisions.

1. Proven experience in retail management, preferably in the luxury or fashion industry.
2. Strong leadership and team management skills.
3. Excellent communication and interpersonal abilities.
4. Proficiency in inventory management and sales analysis.
5. Customer-focused with a passion for delivering exceptional service.

1. Leadership and team management
2. Sales and customer service
3. Inventory management
4. Analytical and problem-solving
5. Communication and interpersonal

A minimum of 3-5 years of experience in a retail management role, preferably within the luxury or fashion sector.

Bachelor's degree in Business Administration, Retail Management, or a related field is preferred.

Comprehensive benefits package including health insurance, employee discounts, and opportunities for career advancement within the Swatch Group.

Swatch fosters a culture of creativity and innovation, where employees are encouraged to express their individuality and contribute to the brand's playful and dynamic spirit. The company values diversity and inclusivity, creating a welcoming environment for all employees.