Swatch Senior Retail Sales Advisor

London • UK

Thursday, May 8, 2025

Swatch, a renowned brand under The Swatch Group, is celebrated for its innovative and playful approach to watchmaking. As part of The Swatch Group, Swatch benefits from the heritage and expertise of one of the world's largest watchmaking conglomerates, offering a dynamic and supportive environment for its employees.

1. Provide exceptional customer service and sales support to clients.
2. Maintain in-depth knowledge of Swatch products and brand heritage.
3. Assist in visual merchandising and store presentation.
4. Contribute to achieving store sales targets and KPIs.
5. Handle customer inquiries and resolve issues efficiently.
6. Participate in inventory management and stock replenishment.

1. Proven experience in retail sales, preferably in luxury or fashion sectors.
2. Strong understanding of customer service principles.
3. Ability to work flexible hours, including weekends and holidays.

1. Excellent communication and interpersonal skills.
2. Proficiency in sales techniques and customer engagement.
3. Strong organizational and multitasking abilities.

Minimum of 3 years in a retail sales role, with a preference for experience in luxury or fashion brands.

High school diploma or equivalent required; additional qualifications in retail or sales are advantageous.

Competitive salary package, employee discounts, and opportunities for professional development within The Swatch Group.

Swatch fosters a vibrant and inclusive workplace culture that encourages creativity and innovation. Employees are valued for their individuality and are supported in their professional growth within a collaborative team environment.