Swatch Senior Retail Sales Advisor

London • UK

Wednesday, May 7, 2025

Swatch, a prominent brand within The Swatch Group, is renowned for its innovative approach to watchmaking and its vibrant, youthful designs. As part of The Swatch Group, a global leader in the watch industry, Swatch offers a dynamic and creative work environment that encourages growth and innovation.

1. Provide exceptional customer service and maintain a high level of customer satisfaction.
2. Drive sales and meet or exceed sales targets.
3. Maintain in-depth knowledge of Swatch products and brand heritage.
4. Ensure the store is visually appealing and products are displayed according to company standards.
5. Assist in inventory management and stock replenishment.
6. Support the store manager in daily operations and team leadership.

1. Proven experience in retail sales, preferably in the luxury or fashion sector.
2. Strong understanding of customer service principles.
3. Ability to meet sales targets and work in a fast-paced environment.

1. Excellent communication and interpersonal skills.
2. Strong sales and negotiation abilities.
3. Proficiency in using point-of-sale systems and retail software.
4. Ability to work collaboratively in a team environment.

A minimum of 3 years of experience in a retail sales role, with a focus on luxury or fashion products.

High school diploma or equivalent. Additional training in sales or customer service is advantageous.

Competitive salary package, employee discounts on Swatch products, and opportunities for career advancement within The Swatch Group.

Swatch fosters a vibrant and inclusive workplace culture that values creativity, innovation, and teamwork. Employees are encouraged to express their individuality while contributing to the brand's dynamic environment.