Swatch Sales Lead

Ottawa • Canada

Tuesday, June 17, 2025

Swatch, a renowned brand under the Swatch Group, is a leader in the global watchmaking industry. The Swatch Group, headquartered in Switzerland, is a conglomerate that encompasses a diverse range of watch brands, each known for their innovation and craftsmanship. As an employer, Swatch offers a dynamic and creative work environment, fostering growth and excellence in the luxury retail sector.

1. Lead and motivate the sales team to achieve and exceed sales targets.
2. Ensure exceptional customer service and satisfaction.
3. Manage inventory and visual merchandising to maintain store standards.
4. Train and develop team members to enhance their skills and performance.
5. Handle customer inquiries and resolve any issues efficiently.

1. Proven experience in a retail sales leadership role.
2. Strong understanding of luxury retail and customer service excellence.
3. Ability to lead and inspire a team to achieve sales goals.

1. Leadership and team management skills.
2. Excellent communication and interpersonal abilities.
3. Strong organizational and multitasking skills.

A minimum of 2 years in a retail sales leadership position, preferably within the luxury or fashion industry.

High school diploma or equivalent; post-secondary education in business or related field preferred.

Competitive salary with performance-based incentives, comprehensive health benefits, and opportunities for career advancement within the Swatch Group.

Swatch fosters a vibrant and inclusive workplace culture that values creativity, innovation, and collaboration. Employees are encouraged to express their individuality while working towards shared goals in a supportive environment.