Swatch Sales Lead

Laval • Canada

Thursday, August 7, 2025

Swatch, a renowned brand within The Swatch Group, is celebrated for its innovative approach to watchmaking and its vibrant, playful designs. As part of The Swatch Group, a global leader in the watch industry, Swatch offers a dynamic and creative work environment that encourages growth and innovation.

1. Lead sales initiatives to achieve store targets and enhance customer satisfaction.
2. Support the management team in daily operations and decision-making processes.
3. Train and mentor sales associates to ensure high standards of customer service.
4. Maintain visual merchandising standards to align with brand guidelines.
5. Handle customer inquiries and resolve issues to ensure a positive shopping experience.

1. Proven experience in a retail sales environment, preferably in the luxury or fashion sector.
2. Strong leadership skills with the ability to motivate a team.
3. Excellent communication and interpersonal skills.
4. Ability to work flexible hours, including weekends and holidays.

1. Sales and customer service expertise
2. Leadership and team management
3. Effective communication
4. Problem-solving abilities
5. Visual merchandising

A minimum of 2 years of experience in a retail sales environment, with a focus on leadership roles.

High school diploma or equivalent; post-secondary education in business or related field is an asset.

Competitive benefits package including health insurance, employee discounts, and opportunities for professional development.

Swatch fosters a culture of creativity and innovation, encouraging employees to express their individuality while working collaboratively towards common goals. The brand values diversity and inclusivity, creating a welcoming environment for all team members.