Swatch Sales Lead

Edmonton • Canada

Tuesday, December 10, 2024

Swatch, a brand renowned for its innovative fusion of art, design, fashion, and technology, stands as a vibrant canvas for creative expression. As part of The Swatch Group, a global leader in the watchmaking industry, Swatch offers an environment where cutting-edge style and trendsetting aesthetics are paramount. The company is committed to fostering creativity and technological advancement, making it a dynamic workplace for those passionate about the intersection of fashion and innovation.

1. Lead by example in delivering excellent customer service and set sales targets.
2. Coach the sales team to achieve performance goals and ensure comprehensive product knowledge.
3. Manage daily operations, including efficient staff scheduling, payroll control, and inventory management.
4. Oversee recruitment, training, and disciplinary processes to maintain a high-performing team.
5. Execute visual merchandising in line with company standards and maintain store presentation.
6. Ensure compliance with safety standards and act as a role model for company policies and procedures.

1. At least 2 years of retail leadership experience, preferably in fashion and/or accessories.
2. Minimum of 4 years of customer service experience.
3. Intermediate computer skills with proficiency in MS Office.
4. Experience with POS systems.

1. Strong verbal and written communication skills.
2. Effective leadership and mentoring abilities.
3. Ability to work independently and collaboratively.
4. Results-oriented with high energy and enthusiasm.
5. Strong relationship-building skills.

A minimum of 2 years in a retail leadership role, with a preference for experience in fashion or accessories, and at least 4 years in customer service.

Starting base pay of $17.00 per hour plus monthly performance bonus.

Health benefits including dental and vision coverage, RRSP contributions with company match, company discount, and life insurance.

Swatch fosters a culture of creativity, innovation, and collaboration. Employees are encouraged to embody core competencies such as customer focus, drive for results, and effective teamwork. The work environment is dynamic, with a strong emphasis on personal and professional growth, integrity, and humility.