Swatch Sales Associate

Zurich • Switzerland

Tuesday, September 2, 2025

Swatch, a prominent brand within the Swatch Group, is renowned for its innovative and playful approach to watchmaking. The Swatch Group, a leader in the global watch industry, offers a dynamic and creative environment, fostering growth and innovation across its diverse portfolio of brands.

1. Engage with customers to provide an exceptional shopping experience.
2. Maintain a thorough knowledge of Swatch products and brand history.
3. Achieve sales targets and contribute to store profitability.
4. Ensure the store is well-presented and merchandise is displayed according to company standards.
5. Handle customer inquiries and resolve any issues with professionalism.

1. Previous experience in retail or customer service is preferred.
2. Proficiency in English and German; additional languages are an advantage.
3. Strong interpersonal and communication skills.
4. Ability to work in a fast-paced environment, especially in an airport setting.

1. Customer service excellence
2. Sales and upselling techniques
3. Product knowledge
4. Multilingual communication
5. Problem-solving abilities

A minimum of 1 year of experience in retail or a customer-facing role is preferred.

Competitive salary package, employee discounts, and opportunities for career advancement within the Swatch Group.

Swatch fosters a vibrant and inclusive workplace culture, emphasizing creativity, teamwork, and a passion for innovation. Employees are encouraged to express their individuality and contribute to the brand's playful spirit.