Swatch Sales Associate

Zermatt • Switzerland

Friday, February 6, 2026

Swatch Group, a leading global player in the watchmaking industry, is renowned for its innovative approach and commitment to quality. As part of this esteemed conglomerate, Swatch offers a dynamic work environment where creativity and precision are valued, providing employees with opportunities for growth and development in the luxury retail sector.

1. Assist customers with product selection and inquiries, ensuring a high level of customer satisfaction.
2. Maintain store presentation and merchandising standards to enhance the shopping experience.
3. Process sales transactions accurately and efficiently.
4. Contribute to achieving store sales targets and KPIs.
5. Participate in inventory management and stock replenishment activities.

1. Previous retail or customer service experience preferred.
2. Strong communication and interpersonal skills.
3. Ability to work in a fast-paced environment and handle multiple tasks.
4. Proficiency in English; additional languages are an asset.

1. Customer service excellence
2. Sales and upselling techniques
3. Effective communication
4. Team collaboration
5. Problem-solving

A minimum of 1 year of experience in retail or customer service is preferred.

Employees enjoy a supportive work environment, opportunities for professional development, and the chance to be part of a globally recognized brand.

Swatch fosters an inclusive and innovative culture where employees are encouraged to express their creativity and contribute to the brand's success. The company values diversity and teamwork, creating a vibrant workplace atmosphere.