Swatch Sales Associate

Lugano • Switzerland

Wednesday, November 12, 2025

Swatch Ltd, a leading brand within the Swatch Group, is renowned for its innovative and trendsetting timepieces. As part of one of the world's largest watchmaking conglomerates, Swatch Ltd offers a dynamic and creative work environment that encourages growth and development within the luxury goods sector.

1. Provide exceptional customer service and maintain a high level of product knowledge.
2. Assist customers in selecting products that best suit their needs and preferences.
3. Ensure the store is visually appealing and merchandise is displayed according to company standards.
4. Process sales transactions accurately and efficiently.
5. Contribute to achieving store sales targets and KPIs.
6. Handle customer inquiries and resolve any issues promptly and professionally.

1. Previous experience in retail sales, preferably in luxury or fashion sectors.
2. Strong customer service orientation.
3. Ability to work flexible hours, including weekends and holidays.

1. Excellent communication and interpersonal skills.
2. Proficiency in multiple languages is an advantage.
3. Strong organizational skills and attention to detail.
4. Ability to work effectively in a team environment.

A minimum of 1-2 years of experience in a retail sales environment, preferably within the luxury or fashion industry.

High school diploma or equivalent.

Competitive salary package, employee discounts on products, and opportunities for career advancement within the Swatch Group.

Swatch Ltd fosters a vibrant and inclusive workplace culture that values creativity, innovation, and collaboration. Employees are encouraged to express their individuality and contribute to the brand's ongoing success in the luxury watch market.