Swatch Sales Associate

Biel/Bienne • Switzerland

Saturday, December 14, 2024

Swatch, a prominent Swiss watch manufacturer, is renowned globally for its innovative approach to timepieces since 1983. As part of the Swatch Group, the brand offers a dynamic and international work environment, driven by the passionate commitment of its employees. Swatch continues to revolutionize the watch industry with its cutting-edge designs and vibrant culture.

1. Deliver exceptional customer service to all clientele.
2. Convert walk-in traffic into loyal clients by creating excitement around the products.
3. Provide comprehensive information on product features, pricing, and after-sales services.
4. Assist customers in making selections by building confidence and offering expert suggestions.
5. Gather customer feedback and share best practices within the organization.
6. Contribute to achieving and exceeding sales targets.
7. Maintain knowledge of current sales activities and policies.
8. Process payments with accuracy and efficiency.
9. Share product stories and benefits with customers.
10. Attend product training sessions to enhance brand knowledge.
11. Maintain an orderly and welcoming sales floor.
12. Assist with repairs, strap changes, and battery replacements.
13. Handle cash register operations and settlements.
14. Support inventory management and visual merchandising.
15. Collaborate effectively within the team to exceed objectives.
16. Participate in team meetings and contribute to new projects.
17. Assist in training new employees as needed.

1. High school diploma or equivalent; college degree preferred.
2. Previous experience in retail or sales, preferably in fast-moving goods or the watch industry.

1. Excellent communication and interpersonal skills.
2. Strong sales acumen.
3. Ability to understand and present technical details.
4. Proficiency in using POS systems and handling transactions.

Previous experience in retail or sales, preferably in fast-moving goods or the watch industry.

High school diploma or equivalent; college degree preferred.

Employment within an international, diverse, and dynamic team. Opportunities for development and training. Personnel discount on a large selection of Swatch Group products. Contribution to health insurance costs.

Swatch fosters a vibrant and innovative culture, encouraging a high level of flexibility, resilience, and autonomy among its employees. The brand values continuous improvement and teamwork, offering a supportive environment for professional growth.