Swatch Sales Assistant

Dresden • Germany

Tuesday, December 24, 2024

Swatch, a prominent brand under the Swatch Group, is renowned for its vibrant and innovative timepieces. The Swatch Group, as a global leader in the watchmaking industry, offers a dynamic and creative environment, fostering a culture of diversity and inclusion. As a family-owned Swiss company, it combines tradition with modernity, providing employees with a unique opportunity to grow within a market-leading organization.

1. Provide exceptional customer service and assist clients in selecting the latest watch trends.
2. Act as a brand ambassador, utilizing storytelling to convey the unique features of Swatch timepieces.
3. Handle daily store operations including cash management, customer complaints, and order processing.
4. Implement visual merchandising guidelines to ensure an optimal store appearance.

1. Previous experience in retail or a similar field with lifestyle products.
2. Customer-focused with a structured and organized work approach.
3. Enthusiastic about working in a team with flexible retail hours.
4. Up-to-date with current trends and lifestyle products.
5. Proficient in English.

1. Customer service excellence
2. Effective communication
3. Sales and upselling
4. Problem-solving
5. Team collaboration

Prior experience in retail or a related field is required, particularly with lifestyle products.

Employees enjoy 30 vacation days, holiday bonuses, and access to various social benefits including retirement plans, employee discounts, and corporate fitness programs. The company emphasizes team spirit, diversity, and the opportunity for personal and professional growth.

Swatch fosters a vibrant and inclusive workplace culture that values diversity, fairness, and equal opportunities. The company encourages creativity and innovation, allowing employees to leave their personal imprint on the brand. Team spirit and a supportive environment are central to the Swatch experience.