Swatch Sales Assistant

Milan • Italy

Thursday, July 31, 2025

Swatch, a prominent brand within The Swatch Group, is renowned for its innovative and trendsetting timepieces. The Swatch Group, a global leader in the watchmaking industry, offers a dynamic and creative environment that fosters professional growth and development.

1. Assist customers with product selection and inquiries, ensuring a high level of customer satisfaction.
2. Maintain store presentation standards, including merchandising and inventory management.
3. Process sales transactions efficiently and accurately.
4. Support promotional activities and in-store events.
5. Provide after-sales service and handle customer complaints professionally.

1. Fluency in Portuguese and Italian.
2. Previous experience in retail or customer service.
3. Strong interpersonal and communication skills.

1. Customer service excellence
2. Sales and upselling techniques
3. Proficiency in point-of-sale systems
4. Problem-solving abilities
5. Team collaboration

At least 1 year of experience in a retail or customer service role, preferably within the luxury or fashion sector.

High school diploma or equivalent.

Temporary contract with potential for extension based on performance. Opportunities for professional development within The Swatch Group.

Swatch fosters a vibrant and inclusive workplace culture, emphasizing creativity, innovation, and teamwork. Employees are encouraged to express their individuality while contributing to the brand's success.