Swatch Sales Assistant

Berlin • Germany

Monday, March 10, 2025

Swatch, a brand synonymous with innovation and playful design, is part of The Swatch Group, the world's largest watchmaking conglomerate. Known for its vibrant and trendsetting timepieces, Swatch offers a dynamic work environment that fosters creativity and growth within the luxury watch industry.

1. Assist customers in selecting products that best meet their needs and preferences.
2. Maintain an in-depth knowledge of Swatch products and brand heritage.
3. Ensure the store is visually appealing and merchandise is displayed according to company standards.
4. Process sales transactions accurately and efficiently.
5. Build and maintain strong customer relationships to encourage repeat business.
6. Handle customer inquiries and resolve any issues with professionalism.

1. Previous experience in retail or customer service, preferably within the luxury sector.
2. Strong communication and interpersonal skills.
3. Ability to work in a fast-paced environment.
4. Fluency in German and English.

1. Customer service excellence
2. Sales proficiency
3. Product knowledge
4. Problem-solving abilities
5. Team collaboration

At least 1 year of experience in a retail or customer service role, preferably within the luxury goods sector.

Competitive salary package, employee discounts on Swatch products, opportunities for professional development, and a vibrant work environment.

Swatch promotes a culture of creativity and innovation, encouraging employees to embrace their individuality while working collaboratively. The brand values diversity and inclusivity, creating a welcoming atmosphere for all team members.