Swatch Retail Sales Associate

Utrecht • Netherlands

Saturday, February 8, 2025

The Swatch Group, a prestigious global conglomerate, is renowned for its exquisite Swiss watch brands, including Swatch, Omega, Longines, Tissot, Hamilton, Certina, Rado, and Balmain. The Swatch Group Netherlands serves as the sales organization for these esteemed brands within the country. From its headquarters in Eindhoven, it supplies independent jewelers and large retail chains, while also operating a growing number of its own retail outlets, such as Swatch Stores, Shop-in-Shop corners in De Bijenkorf, the Tourbillon Boutique in Amsterdam, and an Hour Passion in the Designer Outlet in Roermond.

1. Advise international customers on the purchase of watches and jewelry.
2. Serve as the brand ambassador and advisor for various brands, representing them with distinction.
3. Act as the primary contact for customer services, repairs, and after-sales support.
4. Ensure customer satisfaction through enthusiastic and charming customer engagement.

1. MBO level of education or equivalent experience.
2. Experience in retail sales.

1. Excellent communication and commercial skills.
2. Proactive, independent, and collegial team player.
3. Driven, entrepreneurial, and initiative-taking personality.
4. Sales and results-oriented.
5. Presentable and flexible in availability.

Previous experience in retail sales is required.

MBO level of education or equivalent experience.

Opportunity to work with prestigious Swiss watch brands in a dynamic retail environment.

The Swatch Group Netherlands fosters a culture of excellence and innovation, encouraging employees to embody the spirit of the brands they represent. The workplace is dynamic and customer-focused, with a commitment to achieving high levels of customer satisfaction.