Swatch Retail Sales Associate

Utrecht • Netherlands

Thursday, January 23, 2025

The Swatch Group, a prestigious global conglomerate, is renowned for its exquisite Swiss watch brands including Swatch, Omega, Longines, Tissot, Hamilton, Certina, Rado, and Balmain. The Swatch Group Netherlands serves as the sales organization for these esteemed brands within the country. From its headquarters in Eindhoven, the company supplies independent jewelers and major retail chains, while also operating a growing number of proprietary retail outlets such as Swatch Stores, Shop-in-Shop corners in De Bijenkorf, the Tourbillon Boutique in Amsterdam, and an Hour Passion in the Designer Outlet in Roermond.

1. Advise international customers on the purchase of watches and jewelry.
2. Serve as a brand ambassador and advisor, representing the brand's image.
3. Act as the primary contact for customer services, repairs, and after-sales inquiries.
4. Achieve high levels of customer satisfaction through enthusiastic and charming customer interactions.

1. MBO-level education or equivalent work experience.
2. Experience as a sales associate in retail.
3. Strong communication and commercial skills.
4. Proactive, independent, and collegial team player.
5. Driven, entrepreneurial, and initiative-taking personality.
6. Sales and results-oriented.
7. Presentable and flexible in availability.

1. Excellent command of the Dutch language, both spoken and written.
2. Proficiency in a foreign language such as English, French, or German is advantageous.

Prior experience in retail sales is required.

MBO-level education or equivalent work experience.

The position offers the opportunity to work within a dynamic and international retail environment, representing prestigious Swiss watch brands.

The Swatch Group fosters a culture of innovation and excellence, where employees are encouraged to be proactive and entrepreneurial. The workplace is characterized by a collegial and supportive atmosphere, promoting both individual and team success.