Swatch Retail Sales Associate

Utrecht • Netherlands

Tuesday, January 21, 2025

The Swatch Group, a global leader in the watchmaking industry, is renowned for its prestigious Swiss watch brands, including Swatch, Omega, Longines, Tissot, Hamilton, Certina, Rado, and Balmain. The Swatch Group Netherlands, based in Eindhoven, serves as the sales organization for these esteemed brands within the Dutch market. With a growing number of retail outlets, including Swatch Stores and Shop-in-Shop corners, the company is committed to delivering exceptional timepieces and jewelry to its discerning clientele.

1. Advise international customers on the purchase of watches and jewelry, serving as a brand ambassador.
2. Act as the primary point of contact for customer services, repairs, and after-sales inquiries.
3. Ensure a high degree of customer satisfaction through enthusiastic and charming customer engagement.

1. MBO level of education or equivalent work experience.
2. Experience as a sales associate in retail.
3. Excellent communication and commercial skills.
4. Proactive, independent, and collegial team player.
5. Driven, entrepreneurial, and initiative-taking personality.
6. Sales and results-oriented.
7. Presentable and flexible in availability.

1. Proficiency in Dutch, both spoken and written.
2. Knowledge of an additional foreign language such as English, French, or German is advantageous.

Previous experience in retail sales is required.

MBO level of education or equivalent work experience.

Opportunity to work with prestigious Swiss watch brands in a dynamic retail environment.

The Swatch Group Netherlands fosters a culture of excellence, innovation, and customer-centricity. Employees are encouraged to embody the values of the brand and contribute to a collaborative and dynamic workplace.