Swatch Retail Sales Associate

Utrecht Netherlands

Tuesday, January 21, 2025

The Swatch Group, a titan in the horological world, is renowned for its prestigious Swiss watch brands, including Swatch, Omega, Longines, Tissot, Hamilton, Certina, Rado, and Balmain. The Swatch Group Netherlands serves as the sales organization for these esteemed brands within the Dutch market. Operating from its headquarters in Eindhoven, the company supplies independent jewelers and large retail chains, while also managing a growing number of proprietary retail outlets, such as Swatch Stores, Shop-in-Shop corners in De Bijenkorf, the Tourbillon Boutique in Amsterdam, and Hour Passion in the Designer Outlet Roermond.

1. Advise international customers on the purchase of watches and jewelry.
2. Serve as a brand ambassador and advisor for various watch brands.
3. Act as the primary point of contact for customer service, repairs, and after-sales inquiries.
4. Ensure high levels of customer satisfaction through enthusiastic and charming customer interactions.

1. Retail sales experience.
2. MBO work and thinking level.

1. Excellent communication and commercial skills.
2. Proactive, independent, and collegial team player.
3. Driven, entrepreneurial, and initiative-taking personality.
4. Sales and results-oriented.
5. Presentable and flexible in availability.

Previous experience in retail sales is required.

MBO level education or equivalent experience.

Opportunity to work with prestigious Swiss watch brands in a dynamic retail environment.

The Swatch Group Netherlands fosters a culture of innovation and excellence, where employees are encouraged to be proactive and entrepreneurial. The company values teamwork and independence, creating an environment where driven individuals can thrive.