Swatch Retail Sales Associate

Utrecht • Netherlands

Tuesday, December 24, 2024

The Swatch Group, a global leader in the watchmaking industry, encompasses a diverse portfolio of renowned Swiss watch brands including Swatch, Omega, Longines, Tissot, Hamilton, Certina, Rado, and Balmain. Operating from its headquarters in Eindhoven, The Swatch Group Netherlands serves independent jewelers and large retail chains, while also managing a growing number of proprietary retail locations such as Swatch Stores and Shop-in-Shop corners.

1. Advise international customers on the purchase of watches and jewelry.
2. Serve as a brand ambassador and advisor, representing various prestigious brands.
3. Act as the primary contact for customer services, repairs, and after-sales inquiries.
4. Ensure high levels of customer satisfaction through enthusiastic and charming customer interactions.

1. MBO level of education or equivalent work experience.
2. Experience as a sales associate in the retail sector.

1. Excellent communication and commercial skills.
2. Proactive, independent, and collegial team player.
3. Driven, entrepreneurial, and initiative-taking personality.
4. Sales and results-oriented.
5. Presentable and flexible in availability.

Previous sales experience in the retail industry is required.

MBO level or equivalent.

The position offers the opportunity to work with prestigious brands in a dynamic retail environment.

The Swatch Group fosters a culture of excellence and innovation, encouraging employees to engage with customers in a manner that reflects the prestige of its brands. The work environment is dynamic, with a focus on teamwork and personal development.