Swatch Retail Sales Advisor

The Swatch Group is an international leader in the manufacture and sale of finished watches, jewelry, watch movements, and components. With 17 watch and jewelry brands, Swatch Group is a key player in sports event timing and electronic systems. Founded in 1983, the company employs over 33,500 people in more than 50 countries, offering a unique blend of emotional culture and high-tech innovation.

1. Greet and serve all customers, providing a friendly and memorable experience.
2. Ensure familiarity with the product range, past and present.
3. Provide reliable information to customers regarding sales and customer service.
4. Help display merchandise as directed.
5. Contribute to the store reaching its sales targets.
6. Assist in controlling shrinkage and maintain security awareness.
7. Handle cash and payment transactions responsibly.
8. Ensure the store is kept clean and presentable at all times.
9. Adhere to company policies and regulations.
10. Attend regular training days and briefings.

1. Experience within retail and/or fashion accessories.
2. Ability to accommodate shifts and longer trading hours.
3. Experience dealing with international customers.
4. Ability to communicate in multiple languages.

1. Positive and outgoing personality.
2. Passionate about providing exceptional customer service.
3. Adaptable with strong relationship-building skills.
4. Excited to learn about Swatch products.
5. Commercial focus with a desire to exceed KPIs.

Preferred experience within retail and/or fashion accessories, and dealing with international customers.

Not specified.

Located on Carnaby Street in London, the Swatch Group offers a dynamic and engaging work environment with a focus on both emotional and high-tech innovation.