Swatch Retail Sales Advisor
Swatch, a pioneering force in the Swiss watch industry since 1983, is renowned for its innovative approach to watchmaking, blending affordability with artistic expression. As part of The Swatch Group, a global leader in the watchmaking sector, Swatch continues to set trends and captivate consumers worldwide. The brand thrives on creativity, collaboration with artists, and a commitment to excellence, making it a dynamic and inspiring place to work.
- Deliver exceptional customer service to all patrons, ensuring a memorable Swatch and Flik Flak experience.
- Merchandise and promote products effectively to meet sales targets and store objectives.
- Handle all payment transactions responsibly, including cash, credit cards, and international currency.
- Maintain the cleanliness and presentation of the store, adhering to health and safety standards.
- Communicate professionally with customers and colleagues, including international clientele.
- Stay informed on product knowledge through regular training and self-motivation.
- Contribute to achieving monthly, quarterly, and annual sales targets.
- Experience in the retail industry, preferably with luxury watches or jewelry.
- Positive and outgoing demeanor with a passion for customer service and sales.
- Flexibility to accommodate shifts, extended trading hours, and special events.
- Excellent customer service skills.
- Strong sales acumen.
- Effective communication skills, including multilingual abilities such as Mandarin.
- Proficiency in handling payment transactions securely.
Experience in the retail industry, particularly in luxury watches or jewelry, is preferred.
Employees enjoy a vibrant work environment with opportunities for professional growth and development.
Swatch fosters a culture of innovation and creativity, encouraging employees to embrace the brand's dynamic spirit. The workplace is characterized by a commitment to excellence and a passion for watchmaking, offering a supportive and inspiring environment for all team members.