Swatch Retail Sales Advisor

Cardiff • UK

Thursday, October 16, 2025

Swatch, a renowned brand within the Swatch Group, offers a dynamic work environment that celebrates innovation and creativity. As part of a global conglomerate, Swatch provides employees with the opportunity to engage with a diverse portfolio of iconic timepieces and accessories, fostering a culture of excellence and craftsmanship.

1. Provide exceptional customer service to enhance the shopping experience.
2. Assist customers in selecting products that meet their needs and preferences.
3. Maintain a comprehensive understanding of Swatch products and promotions.
4. Ensure the store is visually appealing and merchandise is displayed according to company standards.
5. Process transactions accurately and efficiently.
6. Contribute to achieving store sales targets and KPIs.

1. Previous experience in retail or customer service is preferred.
2. Strong communication and interpersonal skills.
3. Ability to work in a fast-paced environment.
4. Proficiency in using point of sale systems.

1. Customer service excellence
2. Sales and upselling techniques
3. Product knowledge
4. Team collaboration
5. Attention to detail

A minimum of one year of experience in a retail or customer-facing role is preferred.

High school diploma or equivalent.

Employees enjoy a competitive benefits package, including staff discounts, opportunities for career advancement, and a supportive team environment.

Swatch fosters an inclusive and vibrant workplace culture that values creativity, teamwork, and a passion for innovation. Employees are encouraged to express their individuality and contribute to the brand's legacy of excellence.