Swatch Retail Sales Advisor

Cardiff • UK

Wednesday, May 14, 2025

The Swatch Group is a renowned global leader in the watchmaking industry, known for its innovative designs and high-quality timepieces. As part of this prestigious conglomerate, Swatch offers a dynamic and creative work environment that fosters growth and development. The company is committed to excellence and sustainability, providing employees with opportunities to contribute to its legacy of craftsmanship and innovation.

1. Assist customers in selecting and purchasing products, ensuring a high level of customer satisfaction.
2. Maintain product knowledge to effectively communicate features and benefits to customers.
3. Support the store team in achieving sales targets and operational goals.
4. Ensure the store is well-stocked and visually appealing through effective merchandising.
5. Handle customer inquiries and resolve any issues in a professional manner.

1. Previous experience in retail or customer service is preferred.
2. Strong communication and interpersonal skills.
3. Ability to work in a fast-paced environment and handle multiple tasks.
4. Flexibility to work various shifts including weekends and holidays.

1. Customer service
2. Sales techniques
3. Product knowledge
4. Merchandising
5. Problem-solving

Prior experience in retail or a customer-facing role is advantageous.

Employees enjoy a comprehensive benefits package, including staff discounts, opportunities for career advancement, and a supportive work environment.

Swatch fosters a vibrant and inclusive workplace culture that values creativity, diversity, and innovation. Employees are encouraged to express their individuality while contributing to the brand's iconic legacy. The company promotes a collaborative atmosphere where team members can thrive and grow professionally.