Swatch Retail Sales Advisor

Birmingham • UK

Thursday, October 16, 2025

Swatch, a renowned brand within The Swatch Group, is celebrated for its innovative and trendsetting timepieces. As part of The Swatch Group, a global leader in the watchmaking industry, Swatch offers a dynamic work environment that fosters creativity and growth. The company is committed to excellence and provides its employees with opportunities to develop their careers in the luxury retail sector.

1. Assist customers in selecting and purchasing Swatch products.
2. Maintain an in-depth knowledge of Swatch products and brand heritage.
3. Ensure the store is clean, organized, and visually appealing.
4. Process sales transactions accurately and efficiently.
5. Build and maintain strong customer relationships to encourage repeat business.
6. Collaborate with team members to achieve store sales targets.
7. Participate in inventory management and stock replenishment.

1. Previous experience in retail sales, preferably in luxury or fashion.
2. Strong customer service orientation.
3. Excellent communication and interpersonal skills.

1. Proficiency in sales techniques and customer engagement.
2. Ability to work collaboratively in a team environment.
3. Strong organizational skills and attention to detail.

A minimum of 1 year of experience in retail sales, preferably within the luxury or fashion sector.

High school diploma or equivalent.

Employees enjoy a supportive work environment, opportunities for career advancement, and access to exclusive Swatch products.

Swatch fosters a vibrant and inclusive workplace culture that values creativity, innovation, and teamwork. Employees are encouraged to express their individuality while contributing to the brand's success. The company is dedicated to sustainability and ethical practices, creating a positive impact on both employees and the community.