Swatch Retail Manager

Kuala Lumpur • Malaysia

Wednesday, April 9, 2025

Swatch, a renowned brand under the Swatch Group, is synonymous with innovation and playful design in the watchmaking industry. The Swatch Group, a global leader in the manufacture and sale of finished watches, jewelry, and watch movements, offers a dynamic and creative work environment, fostering growth and excellence.

1. Oversee daily operations of the retail store to ensure efficiency and profitability.
2. Develop and implement strategic sales plans to achieve sales targets.
3. Manage and mentor store staff, fostering a collaborative and high-performance culture.
4. Ensure the store's visual merchandising aligns with brand standards.
5. Monitor inventory levels and coordinate with supply chain to ensure product availability.
6. Handle customer inquiries and resolve complaints to enhance customer satisfaction.
7. Analyze sales data to identify trends and opportunities for growth.

1. Proven experience in retail management, preferably within the luxury or fashion sector.
2. Strong leadership and team management skills.
3. Excellent communication and interpersonal abilities.
4. Proficiency in retail management software and Microsoft Office Suite.

1. Leadership and team development
2. Strategic sales planning
3. Customer service excellence
4. Inventory management
5. Data analysis

A minimum of 3-5 years of experience in a retail management role, with a focus on luxury or fashion brands.

Bachelor's degree in Business Administration, Retail Management, or a related field.

Competitive salary package, performance-based incentives, and opportunities for career advancement within the Swatch Group.

Swatch fosters a vibrant and inclusive workplace culture that encourages creativity and innovation. Employees are empowered to express their individuality while contributing to the brand's legacy of excellence and style.