Swatch Retail Logistics Coordinator

Biel/Bienne Switzerland

Monday, January 20, 2025

Swatch, a beacon of innovation and creativity since 1983, is renowned for its audacious designs that capture the spirit of the times while consistently captivating the eye. As part of the Swatch Group, a global leader in watchmaking, the brand is headquartered in Switzerland and operates worldwide. Swatch is a collective of passionate visionaries and revolutionaries, committed to making the world more vibrant and exciting through boldness and novelty. The company is more than just a watchmaker; it is a cultural icon that embraces change and challenges conventions.

1. Coordinate the entire logistics process for retail materials, including requesting transport quotations, placing shipping orders, and following up on deliveries.
2. Liaise with suppliers, forwarders, and customers to ensure seamless operations.
3. Manage administrative tasks related to logistics projects, such as order requests and transport cost estimations.
4. Ensure adherence to budgeted transportation costs for each project.
5. Transfer data into the ERP system and obtain relevant shipping documents from the Invoicing/Export team.
6. Handle claims management for damaged or lost goods and track shipments.
7. Ensure accurate re-invoicing to customers for materials and related freight costs.
8. Maintain up-to-date shipment tracking and provide current information on shipments.
9. Ensure all relevant information is accurately recorded in RetailNet and all steps are fully completed.
10. Propose corrective and preventive actions when necessary.
11. Assist with miscellaneous orders as needed and provide coverage during absences.

1. Strong background in logistics and transportation with a minimum of 5 years of experience in a similar role.
2. Proficiency in Microsoft Office suite and knowledge of SAP SD module.
3. Familiarity with the complete ordering process of sales and purchase orders.

1. Proactive team player with the ability to anticipate needs and situations.
2. Attention to detail and ability to multitask and prioritize responsibilities.
3. Solution-oriented mindset with strong active listening skills.

A minimum of 5 years of experience in logistics and transportation, particularly in a similar position.

Swatch offers a dynamic and innovative work environment, fostering creativity and professional growth. Employees are part of a vibrant team that values diversity and inclusion.

Swatch is characterized by a culture of innovation and creativity, where employees are encouraged to think outside the box and embrace boldness. The company values diversity and inclusion, fostering an environment where every team member can thrive and contribute to making the world a more colorful place.