Swatch Retail Keyholder

New York City • USA

Tuesday, February 4, 2025

Swatch, a renowned brand within the Swatch Group, epitomizes the fusion of art, design, fashion, and technology, infusing each timepiece with a unique spark of creativity. As part of the Swatch Group, a global leader in the watchmaking industry, Swatch is committed to fostering diversity and environmental sustainability, offering employees a vibrant and inclusive workplace.

1. Greet customers with professionalism and warmth, ensuring a welcoming shopping experience.
2. Utilize extensive product knowledge to provide exceptional service and cultivate customer relationships.
3. Achieve and surpass sales objectives consistently.
4. Demonstrate initiative and sound judgment in all situations.
5. Efficiently manage multiple tasks, including merchandising, stock replenishment, and maintaining store cleanliness and organization.

1. Minimum of 2 years experience in a keyholder or lead sales role.
2. Proven ability to deliver superior customer service.
3. Strong engagement with the Swatch brand culture.
4. Ability to work collaboratively in a dynamic, fast-paced environment.
5. Goal-oriented with excellent planning and achievement skills.

1. Exceptional customer service skills.
2. Strong verbal and interpersonal communication.
3. Ability to multitask effectively.
4. Self-motivated and proactive.

A minimum of 2 years in a keyholder or lead sales position is required.

Base pay of $17.00 - $19.00 per hour, plus commission.

Swatch offers a comprehensive benefits package including excellent health, dental, and vision insurance, 401(k) with employer match, company-paid life insurance, long-term disability, generous paid time off, and employee product discounts.

Swatch fosters a culture that celebrates creativity and innovation, encouraging employees to engage deeply with the brand's artistic and technological ethos. The workplace is dynamic and inclusive, promoting growth and internal mobility.