Swatch Group Store Manager

Cardiff • UK

Friday, February 21, 2025

Swatch Group, a preeminent entity in the global watch industry, is renowned for its innovative approach to watchmaking and its extensive portfolio of 17 distinguished watch and jewelry brands. As a subsidiary of this illustrious group, Swatch is committed to delivering exceptional timepieces and customer experiences. The Swatch Group is celebrated for its unique blend of emotional engagement and technological innovation, serving as the official timekeeper for numerous Olympic Games and international sporting events. With a workforce exceeding 33,500 individuals across more than 50 countries, the Swatch Group continues to set benchmarks in the luxury watch sector.

1. Lead and inspire a high-performing team to achieve store goals.
2. Plan and organize team schedules, delegating tasks to optimize productivity.
3. Conduct thorough performance evaluations and manage recruitment processes.
4. Implement comprehensive training programs and ensure adherence to service standards.
5. Minimize shrinkage through vigilant monitoring and secure handling of merchandise.
6. Ensure compliance with company security procedures and stock management policies.
7. Accurately report sales figures and administrative data.
8. Drive sales and deliver exceptional customer service.
9. Maintain high standards of store presentation and visual merchandising.

1. Previous retail management experience is essential.
2. Demonstrated ability to motivate and develop team members.
3. Strong commercial acumen and business focus.
4. Exceptional communication and interpersonal skills.
5. Commitment to personal and team development.

1. Leadership and team management.
2. Customer service excellence.
3. Organizational and planning capabilities.
4. Problem-solving and initiative.
5. Flexibility and adaptability.

A minimum of three years in a retail management role, preferably within the fashion or luxury accessories sector.

A degree in Business Administration, Retail Management, or a related field is preferred.

Competitive salary package, opportunities for professional development, and a dynamic work environment.

Swatch Group fosters a culture of innovation and emotional connection, emphasizing quality, creativity, and customer engagement. The company values diversity and encourages a collaborative and inclusive workplace where employees are empowered to excel and contribute to the brand's legacy of excellence.