Swatch Group Service Administration Assistant

Warsaw • Poland

Saturday, October 25, 2025

Swatch Group, a renowned leader in the global watchmaking industry, is celebrated for its innovative designs and high-quality timepieces. As part of its expansive portfolio, Swatch Group encompasses a range of prestigious brands, offering a dynamic and diverse work environment. The company is committed to fostering talent and providing opportunities for professional growth within the luxury sector.

1. Assist in the daily administrative operations of the service department.
2. Coordinate communication between clients and service technicians.
3. Maintain accurate records of service requests and completed work.
4. Prepare reports and documentation for management review.
5. Ensure compliance with company policies and procedures.

1. Proven experience in an administrative role, preferably within the luxury or service industry.
2. Strong organizational and multitasking abilities.
3. Excellent communication skills, both written and verbal, in Polish and English.

1. Proficiency in Microsoft Office Suite.
2. Attention to detail and problem-solving skills.
3. Ability to work independently and as part of a team.

A minimum of 1-2 years in an administrative or customer service role is required.

A high school diploma or equivalent is required; a degree in business administration or a related field is preferred.

The position offers a comprehensive benefits package, including health insurance, paid time off, and opportunities for professional development.

Swatch Group prides itself on a culture of innovation and excellence, encouraging creativity and collaboration among its employees. The company values diversity and is committed to creating an inclusive environment where every team member can thrive.