Swatch Group Senior Sales Associate

Melbourne • Australia

Wednesday, April 2, 2025

The Swatch Group is a leading global manufacturer of finished watches, jewelry, and watch movements, renowned for its diverse portfolio of brands, including Swatch and Tissot. As part of the Swatch Group, employees benefit from being part of a dynamic and innovative company that values creativity and precision.

1. Drive sales performance to achieve and exceed store targets.
2. Deliver exceptional customer service, ensuring a personalized shopping experience.
3. Maintain in-depth product knowledge to educate and assist customers.
4. Support the Store Manager in daily operations and staff supervision.
5. Contribute to visual merchandising and store presentation.
6. Handle customer inquiries and resolve issues efficiently.

1. Proven experience in a retail sales environment, preferably in luxury or fashion.
2. Strong understanding of customer service principles.
3. Ability to work in a fast-paced and dynamic environment.

1. Excellent communication and interpersonal skills.
2. Proficiency in sales techniques and customer engagement.
3. Strong organizational and multitasking abilities.

A minimum of 3 years of experience in a retail sales role, with a focus on luxury or fashion brands.

Employees enjoy competitive benefits, including staff discounts, professional development opportunities, and a supportive work environment.

The Swatch Group fosters a culture of innovation and excellence, encouraging employees to contribute their unique talents and perspectives. The workplace is collaborative, with a focus on continuous improvement and customer satisfaction.