Swatch Group Senior Client Advisor

Perth • Australia

Wednesday, September 3, 2025

Swatch Group is a renowned global leader in the watchmaking industry, encompassing a diverse portfolio of prestigious brands, including OMEGA. As part of Swatch Group, OMEGA is celebrated for its innovative design and precision timepieces, making it a highly esteemed brand in the luxury watch sector.

1. Provide exceptional customer service to high-end clientele, ensuring a personalized and memorable shopping experience.
2. Drive sales and achieve targets by leveraging in-depth product knowledge and understanding of client needs.
3. Maintain and develop client relationships through effective communication and follow-up.
4. Support the store manager in operational duties and team leadership.
5. Ensure the boutique is impeccably presented and aligned with brand standards.

1. Proven experience in luxury retail, preferably within the watch or jewelry sector.
2. Demonstrated ability to meet sales targets and deliver exceptional customer service.
3. Strong understanding of luxury brand positioning and client expectations.

1. Excellent communication and interpersonal skills.
2. Proficiency in client relationship management.
3. Strong organizational skills and attention to detail.
4. Ability to work collaboratively within a team environment.

Minimum of 3-5 years of experience in a luxury retail environment, with a focus on client advisory roles.

Bachelor's degree in Business, Marketing, or a related field is preferred.

Competitive salary package with performance-based incentives, comprehensive training programs, and opportunities for career advancement within the Swatch Group.

Swatch Group fosters a dynamic and inclusive work environment, emphasizing innovation, creativity, and excellence. Employees are encouraged to develop their skills and grow within the company, contributing to a culture of collaboration and success.