Swatch Group Sales Associate

Sydney • Australia

Tuesday, March 25, 2025

The Swatch Group is a renowned global leader in the watchmaking industry, encompassing a diverse portfolio of prestigious brands, including OMEGA. As an employer, the Swatch Group is committed to innovation, quality, and excellence, offering a dynamic and inclusive work environment that fosters professional growth and development.

1. Assist customers in selecting and purchasing OMEGA products, providing exceptional customer service.
2. Maintain in-depth knowledge of OMEGA products and brand heritage.
3. Achieve sales targets and contribute to store profitability.
4. Ensure the store is well-presented and stocked with merchandise.
5. Handle customer inquiries and resolve issues promptly and professionally.
6. Participate in store events and promotions to enhance customer engagement.

1. Previous experience in luxury retail or a similar customer-facing role.
2. Proven track record of achieving sales targets.
3. Strong understanding of luxury retail dynamics and customer service excellence.

1. Excellent communication and interpersonal skills.
2. Ability to build and maintain customer relationships.
3. Proficiency in using point-of-sale systems and retail software.
4. Strong organizational skills and attention to detail.

A minimum of 2 years of experience in luxury retail or a related field is required.

High school diploma or equivalent. Further education in business or retail management is advantageous.

Competitive salary package with performance-based incentives, employee discounts on products, and opportunities for career advancement within the Swatch Group.

The Swatch Group fosters a culture of innovation and excellence, encouraging employees to embrace creativity and collaboration. The company values diversity and inclusivity, providing a supportive environment where individuals can thrive and contribute to the brand's legacy.