Swatch Group Sales Associate

Swatch Group is a leading international watchmaking conglomerate comprising multiple brands across the full price spectrum. The Swatch brand is known for its bold, colorful, design-led watches that intersect art, fashion and technology. The Group emphasizes continuous training, professional development and internal mobility to support long-term employee career progression.

1. Deliver exceptional, client-focused service to customers and build lasting client relationships to drive sales.
2. Advise customers on Swatch products, features and collections, demonstrating product knowledge and styling recommendations.
3. Achieve individual and store sales targets and contribute to store KPIs through proactive selling and follow-up.
4. Operate POS systems, process transactions accurately and handle cash and payment reconciliation according to company procedures.
5. Maintain premium store presentation and visual merchandising in line with brand guidelines.
6. Manage stock: receive deliveries, perform inventory counts, and ensure accurate stock replenishment on the shop floor.
7. Support store events, product launches and promotional activities as required.
8. Provide after-sales support including basic product care advice and warranty/exchange assistance.

1. Previous retail sales experience; experience in watches, jewellery or luxury accessories preferred.
2. Customer-service oriented with a polished, professional manner and strong interpersonal skills.
3. Ability to work a 35-hour weekly schedule and to perform on a fixed-term contract (CDD) covering 07/04/2026–31/08/2026.
4. Strong numeracy and organisational skills for cash handling and stock management.
5. Flexibility to work weekends and occasional evenings as required by store opening hours.

1. Customer service and relationship building
2. Visual merchandising and brand presentation
3. Point-of-sale (POS) operation and cash handling
4. Product knowledge of watches and accessories (or ability to learn quickly)
5. Sales techniques and upselling
6. Inventory control and stock replenishment
7. Effective communication and teamwork
8. Basic problem-solving for after-sales support

Prior experience in retail sales is required; preference given to candidates with experience in watchmaking, jewellery or luxury retail environments.

High-school diploma (Baccalauréat) or equivalent; vocational training in retail or commerce is advantageous.

Swatch fosters a creative, design-oriented workplace where playful innovation and strong brand identity are central. The employer places emphasis on continuous professional development, offering training and internal mobility opportunities to support employees' career growth.