Swatch Group Sales Associate

Melbourne • Australia

Monday, September 8, 2025

Swatch Group, a leading global conglomerate in the watchmaking industry, is renowned for its diverse portfolio of prestigious brands, including Longines. As an employer, Swatch Group offers a dynamic work environment that fosters innovation and craftsmanship, providing employees with opportunities to excel in the luxury retail sector.

1. Assist customers in selecting and purchasing Longines products, ensuring a high level of customer satisfaction.
2. Maintain product knowledge to effectively communicate features and benefits to customers.
3. Manage inventory and ensure the store is well-stocked and organized.
4. Process sales transactions accurately and efficiently.
5. Contribute to achieving sales targets and store goals.
6. Provide after-sales service and handle customer inquiries and complaints professionally.

1. Previous experience in luxury retail or a similar customer-facing role.
2. Strong understanding of the luxury watch industry and market trends.
3. Excellent communication and interpersonal skills.

1. Customer service excellence
2. Sales proficiency
3. Product knowledge
4. Inventory management
5. Problem-solving abilities

A minimum of 2 years of experience in luxury retail or a similar customer-facing role is required.

High school diploma or equivalent is required; additional certifications in retail or sales are advantageous.

Employees enjoy a comprehensive benefits package, including staff discounts, professional development opportunities, and a supportive work environment.

Swatch Group promotes a culture of excellence and innovation, encouraging employees to grow and develop within the company. The work environment is collaborative, with a strong emphasis on customer satisfaction and brand integrity.