Swatch Group Sales Associate (Contract)

Swatch Group is a leading international watchmaking conglomerate comprising multiple complementary brands across the full price spectrum. The Swatch brand is recognised for bold, design-driven, accessible watches that blend art, fashion and technology. As an employer the group emphasises craftsmanship, product innovation and career development through internal mobility and structured training programmes.

1. Deliver an engaging, brand-aligned customer experience to drive sales and conversion in the Swatch boutique.
2. Advise customers on product features, styling and watch functionality; present collections with clarity and enthusiasm.
3. Achieve individual and store sales targets while promoting add-ons and services.
4. Operate the point-of-sale, process transactions, handle cash and card payments and manage returns/exchanges according to policy.
5. Maintain visual merchandising standards, ensure presentation and stock rotation, and participate in stock counts and replenishment.
6. Support daily store operations including opening/closing procedures and inventory control.
7. Contribute to in-store promotions and events and liaise with the store manager on local execution.

1. Proven customer-facing retail experience, ideally in watches, jewellery, or fashion retail.
2. Strong interpersonal and communication skills with a polished, professional manner.
3. Sales-oriented mindset with proven ability to meet or exceed targets.
4. Reliability and flexibility to work scheduled shifts within the contract period (35 hours/week).
5. Ability to learn product details quickly and to apply brand standards in-store.

1. Customer service and clienteling
2. Point-of-sale (POS) operation and cash handling
3. Visual merchandising and store presentation
4. Sales techniques and upselling
5. Inventory control and stock management

Previous retail sales experience is required; experience in watchmaking, jewellery or luxury/fashion retail is strongly preferred.

Secondary education (high school diploma) or equivalent; vocational retail training is an advantage.

Dedicated team of trainers; continuous professional development; internal mobility opportunities.

The Swatch brand combines Swiss watchmaking expertise with playful, contemporary design; the retail environment is fast-paced, creative and customer-focused. The wider Swatch Group promotes skill development and career progression through structured training and internal mobility.